Return & Exchange Policy Our main goal is your complete satisfaction and happiness with Hermodestwear products. Here’s our policy to ensure a safe and comfortable shopping experience: 🛍 Receiving & Inspection Orders are delivered through our authorized shipping company. You are allowed to inspect your package and confirm that your order is correct before making payment. Payment must be completed before the courier leaves (Cash, E-Wallet, or InstaPay). 💫 Return or Exchange After the Courier Leaves Can be requested via messages, with shipping costs covered by the customer. The product must be unused, in its original condition, with packaging and tags intact. Proof of purchase or order number must be provided. Shipping costs are covered by the customer unless the error was from our side. 💬 Steps to Request a Return or Exchange Send us a message. Provide your order number and the reason for your request. Pictures can be attached if necessary. .
Return & Exchange Policy Our main goal is your complete satisfaction and happiness with Hermodestwear products. Here’s our policy to ensure a safe and comfortable shopping experience: 🛍 Receiving & Inspection Orders are delivered through our authorized shipping company. You are allowed to inspect your package and confirm that your order is correct before making payment. Payment must be completed before the courier leaves (Cash, E-Wallet, or InstaPay). 💫 Return or Exchange After the Courier Leaves Can be requested via messages, with shipping costs covered by the customer. The product must be unused, in its original condition, with packaging and tags intact. Proof of purchase or order number must be provided. Shipping costs are covered by the customer unless the error was from our side. 💬 Steps to Request a Return or Exchange Send us a message. Provide your order number and the reason for your request. Pictures can be attached if necessary. . سياسة الاستبدال والاسترجاع هدفنا الأساسي هو رضاكِ التام وسعادتكِ مع منتجات Hermodestwear. إليكِ سياستنا لضمان تجربة تسوق مريحة وآمنة: 🛍 الاستلام والمعاينة • يتم التسليم عبر شركة الشحن المعتمدة لدينا. • يُسمح لكِ بمعاينة الطرد والتأكد من أن الطلب صحيح قبل الدفع. • يجب إتمام الدفع قبل مغادرة المندوب (نقدًا أو عبر محفظة إلكترونية أو إنستا باي). 💫 الاستبدال أو الاسترجاع بعد مغادرة المندوب: • يتم عبر الرسائل مع تحمُّل مصاريف الشحن. • بشرط أن يكون المنتج غير مستخدَم وفي حالته الأصلية مع التغليف والملصقات سليمة. • توفّر إيصال الشراء أو رقم الطلب. • تتحمل العميلة مصاريف الشحن ما لم يكن الخطأ من جانبنا. 💬 خطوات طلب الاستبدال أو الاسترجاع 1. إرسال رسالة لنا. 2. كتابة رقم الطلب وسبب الطلب، ويمكن إرفاق صور إن لزم الأمر
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